IndiaVoice24 Privacy Policy

IndiaVoice24 Media Network ("IndiaVoice24", "HT", "we", "us", or "our") publishes and operates the news portal IndiaVoice24.com, related mobile applications, RSS feeds, newsletter dispatches, and digital services (collectively, the "Services").

This Privacy Policy explains how we collect, process, store, disclose, and safeguard your personal information when you visit or interact with our digital platforms. We are committed to upholding the highest standards of data integrity and transparency in compliance with India's Digital Personal Data Protection Act, 2023 (DPDP Act) and international data privacy norms.

We collect information directly from you, automatically through your device when you interact with our Services, and from verified third-party partners:

• Information You Provide Directly: When you subscribe to our digital premium tier, register for newsletters, comment on editorial stories, participate in reader polls, or contact our newsroom, we may collect your name, email address, telephone number, billing details, and correspondence records.

• Automatically Collected Data: When you access our portal, our servers record technical telemetry including your IP address, browser type, operating system, referring URL, time spent per article, reading velocity, device hardware specifications, and approximate geographic location (at city/region level).

• Cookies & Local Storage: We utilize essential session tokens, performance cookies, and analytical pixels to remember your preferences (such as dark mode, favorite city editions, and bookmarked articles) and to measure editorial engagement.

We process your information exclusively for legitimate editorial, journalistic, and operational purposes:

• Delivering Authoritative Journalism: Providing real-time breaking news ribbons, personalized topic feeds, city-specific bureaus, and multimedia galleries tailored to reader interest. • Subscriptions & Customer Care: Administering digital E-Paper subscriptions, payment processing, fraud prevention, and account authentication. • Reader Engagement & Community Moderation: Facilitating civilized reader comments and community discussions while preventing abusive, defamatory, or bot-generated spam. • Performance & Newsroom Analytics: Understanding which investigative reports and public-interest topics resonate with our readers to optimize newsroom coverage.

To keep our journalism accessible, we partner with verified digital advertising exchanges and analytics providers (such as Google Ad Manager and Comscore). These partners may use cookies to serve contextual and interest-based advertisements.

• Opting Out: You can configure your browser to reject all non-essential cookies or notify you when a cookie is placed. Note that disabling cookies may affect certain interactive features, such as personalized topic alerts and E-Paper page persistence. • We do not sell, rent, or lease your personal data to data brokers or third-party advertisers for independent commercial profiling.

We implement enterprise-grade technical and organizational safeguards to protect your personal data against unauthorized access, destruction, loss, or alteration. All web transmissions are encrypted using Transport Layer Security (TLS 1.3). Data stored on our production servers is housed in ISO 27001-certified secure data centers with multi-factor authentication, perimeter firewalls, and 24/7 intrusion detection.

We retain personal information only for as long as is strictly necessary to fulfill the operational purposes outlined in this policy, or to satisfy legal, accounting, and statutory compliance obligations.

Under Indian data protection laws and applicable regulations, you possess specific enforceable rights regarding your personal information:

• Right to Access: You may request a summary of the personal data we hold about you and the processing activities undertaken. • Right to Correction & Erasure: You may request the rectification of inaccurate personal details or the deletion of non-essential profile data. • Right of Grievance Redressal: You have the right to register a formal grievance with our Data Protection Officer regarding the processing of your data. • Right to Nominate: You may nominate an authorized individual to exercise your data rights in the event of incapacity or death.

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the details of our designated Grievance & Data Protection Officer are as follows:

Name: Mr. Sameer Verma Designation: Grievance Officer & Head of Editorial Governance Address: IndiaVoice24 Media Network, IndiaVoice24 House, 18-20 Kasturba Gandhi Marg, New Delhi - 110001 Official Email: grievance@IndiaVoice24.com Turnaround Time: All formal communications are acknowledged within 24 business hours and resolved within 15 days.